FREQUENTLY ASKED QUESTIONS

What if I have previous PMU work done, can I still schedule an appointment?

Before moving forward with any PMU appointment, Power Of Pigment will need to see photos of the area for evaluation. Please send your photos to powerofpigment1@gmail.com
Consultations for ALL previous tattoos will be done through email.
Directions on how to take your photos: please take your time & follow these steps to get an accurate response..
1) Take photos in natural lighting- no makeup, no harsh glares or direct lighting.
2) Use the back camera NOT the selfie camera.
3) Brow photos should be taken with eyes closed so facial muscles are relaxed- NO SUNGLASSES!
4) Take a total of 3 photos- left side, right side & front center.

Can I receive Cosmetic or Restorative Tattoo if I am pregnant or breastfeeding?

No - we can not perform any kind of tattoo or invasive services on anyone who is currently pregnant or breastfeeding. It is also recommended to wait 90 days post last breastfeeding before moving forward with a tattoo service to allow your body to balance out from all the hormonal changes. Hormone fluctuations can cause you to be more sensitive during service as well as possible bleeding more.

What topical skincare products must I temporarily discontinue before my service?

For all cosmetic tattoo, restorative tattoo, microneedling and facial waxing you must avoid the following topical products for 2 weeks prior to your appointment. These products encourage a quicker cell turnover often causing excessive flakiness and sensitivity to the skin, potentially causing complications and an unfavorable outcome. - AHA's / BHA's / Vitamin A / Retinols / Tretinoin - (anything that causes your skin to peel and flake).

What if I get Botox & Fillers?

That's just fine, however you need to wait a full 2 weeks post Botox and a full 4 weeks post Fillers & Threads before you can follow through with a service. This is to ensure your Botox/Fillers have fully settled in and can not be moved around while we are working on your skin.

Can I receive tattoo services if I am currently taking an antibiotic?

No - you must wait 2 weeks post your last dose of antibiotics before receiving any invasive services like tattoo and microneedling. This is to ensure your body is in a healthy state and can properly heal. A compromised immune system is also more reactive and often more sensitive.

Where can I park?

Anywhere in the parking lot - disregard the '30 minute parking' signs.

Can I bring a guest?

To keep our work space as safe & sanitary as possible we prefer that you come alone. If a guest is needed for communication purposes (verbal translation/sign language, etc) or has mobility issues and trouble moving on their own a guest is permitted. As always, please remember NO MINORS, NO PETS ALLOWED - STATE GUIDELINES.

How should I prepare for my appointment?

By following all pre-care guidelines associated with the services you are receiving. This may start 2-4 weeks before your scheduled appointment date if you are receiving an invasive service like tattoo or microneedling. Pre-care guidelines should be followed before every appointment, not just our first session together.

Can I bring a blanket?

Yes - our studio can get a little chilly sometimes so please feel free to bring along a blanket or cozy sweater to keep warm. Just be sure it is clean! You're also welcome to bring mess free snacks, drinks and headphones to keep you comfortable.

What is your Cancellation Policy?

YOU HAVE READ ALL PRE/POST SERVICE INFORMATION, POLICIES & FAQ's & YOU FULLY UNDERSTAND THE SERVICES YOU ARE SCHEDULING FOR & THE GUIDELINES THAT GO WITH THOSE SERVICES.

CANCELATION POLICY - POWER OR PIGMENT REQUIRES 48 HOURS NOTICE TO MAKE ANY CHANGES TO YOUR APPOINTMENT.

BOOKING FEES & PAYMENTS: Your booking fee is your commitment to us that you will show up on time for your scheduled appointment. All booking fees are Non-refundable and Non-transferable. A 48 HOUR NOTICE is required to reschedule OR cancel any appointments or your BOOKING FEE IS FORFEITED and you will be considered a last minute cancellation & a new booking fee is required to reschedule.
RESCHEDULING: You may reschedule your appointment ONCE to a date/time within 60 days of original appointment date/time - there after a new booking fee is required. ‘MODEL CLIENTS’ unable to show up for their scheduled appointment forfeit booking fee and appointment slot. Rescheduling may or may not be an option, per case based.
CANCELLATIONS: ALL PAYMENTS ARE FINAL. If you decide to cancel the appointment at all, for whatever reason on your end, your booking fee is forfeited and WILL NOT be refunded.
NO SHOW POLICY: If you cancel your appointment within 12 hours of your scheduled appointment time or fail to show up the day of your appointment you will be considered a No Show & WILL BE CHARGED 100% of the service fee, NO EXCEPTIONS.
LATE POLICY: If you are 15 MINUTES or more late we will have to reschedule your appointment & a new booking deposit is required to reschedule.
THE CITY PROHIBITS: Minors & Pets are not prohibited in the studio at any time. Please DO NOT BRING them or you will be asked to reschedule your appointment and your booking deposit will be forfeited, NO EXCEPTIONS!

*I AGREE TO THE ABOVE CANCELLATION POLICY AND THE GUIDELINES & RESPONSIBILITIES THAT COME WITH SCHEDULING THIS APPOINTMENT.