Policies
Please read all policies carefully and reach out with any questions prior to booking an appointment.
BECAUSE TIME IS IRREPLACEABLE...
It is highly encouraged that you review your personal schedule, as well as all service info before scheduling an appointment to ensure that you will be able to follow through. Please respect my time and that of others so the same can be returned to you.
I have a 48 hour Cancellation Policy
POP is a "by appointment only" business there for requiring deposits (booking fees) to secure your appointment. Booking deposits & payments are non-refundable and non-transferable but do go towards the total service cost. YOU MAY MOVE YOUR APPOINTMENT ONCE with that same booking deposit. A 48 hour notice is required to reschedule OR cancel any appointments or DEPOSIT IS FORFEITED. You will be considered a LAST MINUTE CANCELLATION & A NEW BOOKING DEPOSIT IS REQUIRED TO RESCHEDULE.
BOOKING FEES & PAYMENTS
If you cancel your appointment within 12 hours of your scheduled appointment time or fail to show up the day of your appointment you will be considered a No Show & WILL BE CHARGED 100% of the service fee, NO EXCEPTIONS.
NO SHOW POLICY
If you are 15 MINUTES or more late we will have to reschedule your appointment & a new booking deposit is required to reschedule.
LATE POLICY
CANCELLATIONS
ALL PAYMENTS ARE FINAL. If you decide to cancel the appointment at all, for whatever reason on your end, your booking fee is forfeited and WILL NOT be refunded.
Minors & Pets are not prohibited in the studio at any time. Please DO NOT BRING them or you will be asked to reschedule your appointment and your booking deposit will be forfeited, NO EXCEPTIONS!
THE CITY PROHIBITS
PREVIOUS WORK & CORRECTIONS
IF YOU HAVE PREVIOUS WORK FROM ANOTHER ARTIST THAT IS STILL VISIBLE -AT ALL- you are required to email in clear, well lit, no makeup photos of the area before booking an appointment. (www.powerofpigment1@gmail.com)
Unfortunately not all previous work can be worked over. Sometimes removal is a better option to achieve your desired style. For those who like the Microblade stroke look the area must be 85-90% faded to ensure the new work will look crisp and heal clear. Layering too much pigment in the area will over saturate it, causing the brow to look like a big blurry blob. We also have less freedom with stroke pattern and shape if the previous work is still too saturated or blurry. If your brow shape is very off or unnatural looking or if the brows have shifted to an unfavorable color then you will be considered a CORRECTION & CHARGED AS SUCH.
If you have work from a previous artist/studio and are looking to get a touch up with POP (and have already been advised through photo evaluation email that you do not require a correction/coverup) you are considered a new client and will be charged an additional $125 Artist Transfer Fee day of your first session with us. Moving forward you will be charged regular touchup pricing as listed.
PLEASE follow these guidelines and schedule appropriately to eliminate complications and a possible forfeit of your deposit.
Healed results will vary depending on the clients individual skin type, condition, metabolism, genetics, lifestyle and how well the Aftercare was followed. There will be NO GUARANTEES on how your PMU will heal and NO REFUNDS will be given. NO EXCEPTIONS.
RESULTS
IF YOU ARE SICK YOU WILL HAVE TO RESCHEDULE. Clients have the option to wear a mask at their own discretion, i will continue to wear a mask while working like I have done pre covid. NO ADDITIONAL GUEST allowed at this time. Upon entering a quick temperature check will be done and you’ll be directed to the restroom to wash your hands. IF YOU ARE SICK OR HAVE BEEN AROUND ANYONE WHO HAS BEEN SICK PLEASE RESCHEDULE YOUR APPOINTMENT. IF YOU PLAN ON GETTING A VACCINE (of any kind) PLEASE DO SO EITHER 2 WEEKS PRIOR TO YOUR APPOINTMENT OR 2-4 WEEKS AFTER TO PREVENT COMPLICATIONS.